Tūmataiti Privacy

Our privacy policy outlines how we collect, store, use and disclose any personal information.


The purpose of this privacy policy is to let users of lgc.govt.nz (the “Site”) know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the Site except as set out in this policy.

Collection, storage and use

No need to disclose personal information

The Site can be viewed and its web feeds can be subscribed to without the need to disclose any personal information to us.

Your disclosure of personal information

However, you may choose to disclose personal information to us, for example, by emailing us. Such information will be viewable by Site administrators, certain Local Government Commission ("LGC") and Department of Internal Affairs (“DIA”) staff and contractors (including third parties who provide administration and/or improvement services in relation to the Site (“Third Party Contractors”)). Please do not send us or otherwise transmit personal information of a sensitive nature.

Holding of information

Personal information that you provide will be held by LGC and DIA, and may be shared with, and held by, Third Party Contractors to the extent necessary for those parties to provide administration and/or  improvement services in relation to the Site. Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us without their consent.

Use of personal information

We will only use personal information provided to us for the purpose of administering, evaluating and improving the Site, improving our services and communicating with you.


Feedback is important and is used to evaluate and improve the Site. If you provide feedback on the Site directly to LGC via email, that feedback will be sent to appropriate LGC staff. We may pass on relevant comments to other people within LGC or DIA who administer, have contributed content to, or are otherwise interested in, the Site. This could include your email address and other identifying information.

Send your feedback to LGC by email: lgc@lgc.govt.nz

Statistical information and cookies

Statistical information and cookies

Statistical information collected

We may collect statistical information about your visit to help us improve the Site. This information is aggregated and non-personally identifying. It includes:

    • your IP address;
    • the search terms you used;
    • the pages you accessed on our Site and the links you clicked on;
    • the date and time you visited the site;
    • the referring site (if any) through which you clicked through to this Site;
    • your operating system (e.g., Windows XP, Mac OS X);
    • the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox); and
    • other incidental matters such as screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above will be viewable by Site administrators and certain other LGC and DIA staff. It may also be shared with other government agencies.


This Site generates persistent session cookies for the purpose of monitoring Site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this Site without affecting your ability to use the Site.

Records and disclosure statement

Records and disclosure statement

Public Records, Official Information and Parliament

Your emails and contributions to the Site may constitute public records and be retained to the extent required by the Public Records Act 2005. LGC or DIA may also be required to disclose those materials to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question.

Rights of access and correction

Your rights

Under the Privacy Act 1993, you have the right to access and to request correction of any of your personal information provided to LGC and DIA in connection with your use of this Site. If you would like to see the personal information relating to you that LGC or DIA have stored, or to change such personal information, or if you have any concerns  regarding your privacy, please contact us at the address set out below. LGC and DIA may require proof of your identity before being able to provide you with any personal information. 

Write to the DIA Privacy Office:

The Privacy Office

Department of Internal Affairs

PO Box 805

Wellington 6140

Phone: 04 495 7200

Email: privacy@dia.govt.nz

Privacy Commissioner

If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:

Write to the Privacy Commissioner:

Office of the Privacy Commissioner

PO Box 10-094

Wellington 6143, New Zealand

Phone: 04 474 7590

Enquiries line (from Auckland): 302 8655

Enquiries line (from outside Auckland): 0800 803 909

Email: enquiries@privacy.org.nz

Online: Office of the Privacy Commissioner website